Shipping policy
Thank you for shopping with Zadina'sStore. Below you’ll find details about how we process and ship your orders.
Processing Time
All orders are processed within [2–5 business days] after payment is confirmed.
Processing time may be longer during holidays or high order volume periods.
Shipping Time
Because we work with suppliers, shipping times may vary:
- Estimated delivery time: [7–21 business days]
- In some cases, shipping may take up to [30 business days]
Delivery times are estimates and may vary depending on your location, customs, and shipping carrier delays.
Shipping Locations
We currently ship to:
- [United States ]
If we are unable to ship to your location, we will notify you after your order is placed.
Shipping Fees
- Shipping costs are calculated at checkout
- Occasionally, we may offer free shipping promotions
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking information may take 2–5 days to update.
Delays & Lost Packages
- Shipping delays may occur due to customs, weather, or carrier issues
- If your package is delayed, please allow extra time before contacting us
- If your package is marked delivered but not received, please contact your local carrier first
We are not responsible for lost or stolen packages after delivery is confirmed.
Incorrect Shipping Information
Please make sure your shipping address is correct at checkout.
We are not responsible for:
- Incorrect or incomplete addresses
- Orders delivered to wrong addresses provided by the customer
If you notice an error, contact us immediately at:
📧tiajeantus@gmail.com
Customs, Duties & Taxes
- International orders may be subject to customs fees, taxes, or import duties
- These charges are the responsibility of the customer
We are not responsible for delays caused by customs.
Order Changes & Cancellations
- Orders can only be canceled or changed within 24 hours of purchase
- After that, your order may already be processed or shipped
Contact Us
If you have any questions about shipping, contact us at:
tiajeantus@gmail.com